Ordering & Shipping Information

English / Español

Phone:
(Mon. - Fri. 9am-5:30pm ET)
1.800.327.2266
305.758.0057

Fax:
1.800.777.4987
305.758.0719

Email:
Sales: sales@fairwindsunglasses.com

Mail:
8301 Biscayne Blvd.
Miami, FL 33138-3506
USA

You can also reach us via our online contact/order form.

Our sunglasses are UV protected as required by law. Our reading glasses meet all Federal regulations regarding safety and quality.

Prices

  • F.O.B. Fairwind warehouse in Miami, Florida, USA. Due to market conditions, prices may vary. Prices on this website are more accurate and up-to-date than prices in our printed catalog, however they are subject to change without notice.

Shipping and Handling

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  • Free Shipping within the Continental U.S.A. only on qualifying orders of $500 or more.
    All display racks, trays, bargain sale and clearance sale items are not qualified.
  • All domestic orders are shipped via UPS same day or next business day.
  • All orders sent via US Postal Service add $5.00 per package. Any loss arising from postal delivery is the responsibility of the Post Office. Fairwind does not accept responsibility for such loss; however we will assist with filing a claim.
  • In order to save you money, we calculate your shipping and handling costs after your order has been packaged at our warehouse.

Payment Options

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  • Credit Cards - Visa, Mastercard, and Discover Card accepted. To place an order by credit card, please contact our helpful sales representatives, or send us an email with your order request and a contact telephone number so that we may call you back for the credit card information.
  • PayPal - To pay with PayPal, please contact our helpful sales representatives in order to obtain the total cost of the order including shipping. PayPal payments should be sent to sales@fairwindsunglasses.com.
    Upon request, we can also provide a PayPal invoice with the total cost of the order including shipping.
  • Western Union - Please contact us for information about payment via Western Union.
  • Prepay - Place an order first via email, fax, or telephone. We'll then calculate the total cost for you. Payment can then be mailed to us. Upon receipt of payment, the order will be released for shipment. ** Company and personal checks may be accepted upon approval.

Minimum Orders

The following minimums apply to all orders:

  • Sunglasses and/or reading glasses: 5 dozen total
  • If miscellaneous items only: $50.00
  • Sunglasses are sold by the dozen. Sunglasses are packaged with assorted frame and lens colors; sorry, but we cannot accept requests for specific selections.
  • Reading glasses may be ordered in the different lens powers, with a minimum of 12 pieces per style. Reading Glasses Order Form available in PDF format, or use your own form.

Florida Customers

  • Florida customers, please provide a Florida Annual Resale Certificate.

Export Terms

  • All export orders must be prepaid in US Dollars. There will be a delivery charge on any orders dispatched to a forwarder. For orders sent via US Postal Service, add $5.00 per package.

Return Policy

  • If you are not fully satisfied with any part of your order, simply return the unused item(s) within 7 days of receipt for a refund of the purchase price minus shipping fees.
  • Please include a copy of the original invoice.
  • Customer is responsible for the cost of return shipping.
  • If the order was returned due to a manufacturing defect or error by Fairwind Sunglasses, we will gladly refund the return shipping cost.

Refused Packages

  • If a package has been refused by the customer during delivery, the customer is responsible for all shipping costs, including costs incurred due to returned or refused packages.

Terms and conditions subject to change without notice.